Shipping Information

Believe In Pets currently ships to the 50 United States. We will be increasing our shipping territories in the future.

Free Shipping for orders over $49.00 applies to the 48 contiguous United States.

Shipments to Alaska and Hawaii have a base rate per order which is adjusted based on weight when items identified below are included in the order.

SHIPPING TO 48 CONTIGUOUS UNITED STATES 

Believe In Pets orders take 5-8 business days unless otherwise specified with your pre-paid shipping requests. Orders over $49.00 are shipped free to the 48 contiguous United States.  Orders under $49 and under are charged a shipping rate ranging from $5.25 to $6.80 depending on distance from our primary shipping origin.  Shipments may weigh up to 50 pounds. Shipping is via USPS Standard or Ground and UPS Ground. Shipments from Believe in Pets originate in Northern Illinois, USA, except for certain items which may be shipped direct from supplier. If cost efficient, Believe in Pets may use another USPS or UPS service or another shipping service for shipping; this does not affect the shipping charge to you shown at check-out. Certain shipments direct from suppliers may be made using the service selected by the supplier and does not affect the shipping charge to you shown at check-out.
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SHIPPING TO ALASKA AND HAWAII
 
Believe In Pets orders to Alaska and Hawaii ship USPS Standard or Priority and may take 5-9 days. Believe in Pets charges flat rate shipping of $8.95 per order for shipments to Alaska and Hawaii for any sized shipment up to 50 pounds except when the following items are included in the order - Food, Crates, Cat Towers, Litter, Mats and Rugs. Food, Crates, Cat Towers, Litter, Mats and Rugs are subject to additional shipping charges based on the destination and on the actual packaged weight or, in certain cases, the Dimensional Weight used by carriers to calculate the billable weight. In cases where Dimensional Weight is used to determine billable weight, the Dimensional Weight exceeds the actual packaged weight of the applicable item. The shipping charge for orders including Food, Crates, Cat Towers, Litter, Mats and Runners is identified as "Weight Factored Shipping" at check-out and can be viewed prior to payment. Shipping is via USPS, Standard or Priority, or UPS Ground. Shipments from Believe in Pets originate in Northern Illinois, USA, except for certain items which may be shipped direct from supplier. Northern Illinois is the origin used in determining Weight Factored Shipping charges but is not relevant for flat rate shipping to Alaska and Hawaii.  If cost efficient, Believe in Pets may use another USPS service or a UPS service for shipping; this does not affect the shipping charge to you shown at check-out. Certain shipments direct from suppliers may be made using the service selected by the supplier and does not affect the shipping charge to you shown at check-out.